REGISTERED DOMICILIARY CARE MANAGER
Colchester (Monday-Friday) & need to be available to manage all contract by the location
- Job Types: Full-Time, Permanent
- Colchester (Monday-Friday) & need to be available to manage all contract by the location
- Salary: £38,000 - £45,000 per year
Please Note: Applicants must be authorised to work in the UK. NO CERTIFICATE OF VISA SPONSORSHIP PROVIDED.
Job Overview
The Registered Home Manager will provide clinical leadership, governance and management in the domiciliary care home. They will ensure the delivery of high-quality holistic care, maintain high levels of occupancy and compliance with CQC regulatory requirements.
Key Responsibilities
- Implement quality assurance initiatives and maintain satisfactory standards with social care regulators and local authorities.
- Manging and promoting new business to grow and enhance the business through – SCC, ECC and the private sector.
- Attend SCC contract Meetings.
- Overseeing consistency with Carers Hours / staffing levels.
- Audit system results regarding care plans/ risk assessments maintain, new paperwork completed in a timely manner.
- Provide improvement, independence, and choice for service users, making sure they are treated with dignity at all times.
- Maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the care company, the Service Users and good practices within their first week.
- Develop a culture of continuous quality improvement using the framework of clinical governance.
- Ensure all staff are annually appraised and that required standards of performance are being achieved.
- Manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy.
- Ensure the company and its processes are fully compliant with the Mental Capacity Act.
- Understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the company complies with Essential Standards of Quality and Safety.
- Have a full understanding of all the company’s policies and procedures and ensure that all these policies are always followed.
Key Requirements
- Must have access to a car and driving licence.
- Must have an NVQ Level 5 Diploma in Leadership for Health & Social Care or equivalent, or is working towards it.
- Experience setting up a new branch. Eg for funding and other key elements of generating business.
- Strong leadership skills; ability to delegate tasks and manage a team while also being involved.
- Excellent communication, documentation and interpersonal skills.
- Ability to allocate resources effectively and have good financial management to ensure cost-effective of domiciliary care services.
- Good knowledge of regulatory frameworks and compliance standards applying to adult social care.
- Ability to manage and motivate staff effectively.
- Strong problem-solving and decision-making abilities with challenges that may arise in the delivery of care services while remaining calm.
- Good time-management skills and organisational skills to meet the needs of clients and maintain smooth operations of the company.
- Good knowledge of person-centred care and experience of implementing this.
- Provide ongoing training and support for care staff and be up-to-date with industry developments.
- Good IT skills.
- A caring and compassionate attitude towards service users and their families
Benefits of working with us
- Free DBS cost.
- Excellent technology to support seamless, cost-effective and time-efficient working environment.
- Paid annual leave.
- A supportive team that embraces diversity and inclusivity.
Applicants we are looking for
- Previous experience in a manager role within the healthcare industry.
- Knowledge of health and social care practices and regulations.
- Strong organisational and time-management skills.
- Excellent communicator, an active listener and good documentation.
- Empathetic, dedicated and compassionate for customer and their families.
- Proficiency in using computer software for scheduling and record-keeping.
- Strong ability to learn, resilient and adaptable to new challenges.
